Crisis Hotline (716) 433-6716
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As a non-profit agency, we cannot provide women and children with necessary care and services without the help of individuals such as yourself. While we receive funding from various sources, our programs only flourish with the generosity of others. On behalf of the hundreds of women we have served in the Niagara Frontier… Thank you! Would you like to donate to our national organization YWCA USA? Click here.

Your Donation Will Help Us To
  • Empower women and families to become self-sufficient
  • Give support to women trying to rebuild their lives
  • Provide high quality programs and care for children
  • Provide educational, career, and leadership programs for teens
  • Continue in our efforts to eliminate racism
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Volunteer Opportunities

Looking to give back to your community?

The YWCA of the Niagara Frontier needs volunteers to serve as Certified Rape Crisis Advocates to provide accompaniment services to sexual assault survivors. We welcome mature applicants 18 years of age or older. No prior training or experience is required – just a desire to help clients who have been affected by sexual assault.

Our volunteer program assures personal support and advocacy for both survivors and family/friends of sexual assault and violence, no matter what form of sexual violence has occurred. Staff members and trained volunteer advocates support clients by listening to their needs, referring to community resources and building coping skills. We assist clients over the phone, in person at the hospital, police stations or at court. The level of participation in our program is the volunteer’s decision, we only require to be on-call 3 shifts a month and attend mandatory quarterly meetings. We do our best to work with the volunteer’s availability and comfort level.

How Do I Get Started?

Ready to get started on being a Certified Rape Crisis Advocate? Please contact the Program Supervisor Rachel Sandle-Sacco at You will need to complete and submit a volunteer application. Once your application has been reviewed, Rachel will contact you for an opportunity to explore the program and ask any questions that you may have. Once that has been completed and you have been offered a volunteer opportunity, you will be scheduled to attend the 30 hours of training broken up into multiple sessions. Location of training can be flexible to fit around your schedule and within Niagara County.

Volunteering can fit into your busy lifestyle. Our program allows volunteers to be a part of our mission and maintain balance within their personal life. Our volunteers are very important to us. The YWCA thanks you for your interest in becoming a member of our program.

Volunteer Rape Crisis Victim Advocate Application


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Contribute to our Wishlist

Carolyn’s House is always in need of the following items:

  • Pots & Pans
  • Twin sheets/comforters/mattress covers
  • Pillows
  • New Bath towels
  • Hand Towels and Washcloths
  • Twin and Full bedsheets
  • Blankets
  • Hygiene items
  • Toilet paper
  • Cleaning Supplies
Items can be dropped off any YWCA location

Watch Our Progress!

The YWCA of the Niagara Frontier is on the brink of opening the doors of yet another innovative project that will enhance the lives of women and the community in which they reside.  It is the latest in a series of life-altering programs and projects introduced by the YW over the years, with a goal of improving the lives of women living in WNY.

The YWCA of the Niagara Frontier and its forerunners have a 125 year history of engagement in and with their communities, evolving with the needs of the times and consistently supporting the mission of empowering women, eliminating racism, and promoting peace, justice, freedom, and dignity for all.  A result of the 2015 merger of the YWCA of Niagara and the YWCA of the Tonawanda’s, the YWCA of the Niagara Frontier has strengthened its portfolio, increasing its effectiveness within the broader geographical footprint.

Building on its recognized history and experience of providing shelter for victims of domestic violence and transitional and permanent housing for women (and their children) without a place to call home, the YWCA is now constructing a 12 apartment permanent housing complex with a social enterprise component to help women avoid homelessness and escape family valence. It will be the YWCA’s first supportive housing enterprise for single women.

Each resident will have their own (approximately 500 sq. ft.) furnished apartment, with bedroom, bathroom, kitchen, and sitting area.  There will be communal laundry facilities, exercise, and relaxation space. A protected garden green space and patio will provide respite during more user-friendly outdoor months. Equally important are the services available to the residents and also to area low income women who would benefit from them, such as case management, trauma informed individual and group counseling, safety planning, court accompaniment, life and/or job skill training with on-site employment opportunities, financial literacy advocacy, responsible tenant and homeownership counsel, and client-specific information and referrals.  

The ground floor of the historic, refurbished building will feature a café/coffee shop, providing refreshment for the community and residents at the Tremont apartments.  YW’s commercial enterprise will also provide residents with on-site workforce training and employment opportunities, a model that has proven successful for the YW and its clients, as it also indirectly supports businesses by enhancing the NT shopping experience.  The café will feature seasonal-appropriate outside seating.

The YWCA is currently seeking sponsors to help meet the funding needs for the Café, programs and residences.  Please contact CEO, Kathleen Granchelli, for more information about sponsorship opportunities at or 716 433 6714 ext. 212.

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